Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
What is the return policy for T.U.K. Footwear Outlet items?
We offer a 30-day return window for all unworn footwear in original packaging. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I determine my correct shoe size?
Most of our styles run true to size, but we recommend checking the specific size guide on each product page. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days, while international shipping varies by location.
Are your shoes vegan-friendly?
Yes! T.U.K. Footwear offers a wide selection of PETA-approved vegan styles made from high-quality synthetic materials that maintain the classic punk aesthetic without using animal products.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay for eligible orders.
Do you offer international shipping?
We currently ship to a variety of countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.